Shipping policy

Last Updated: September 30, 2026

Thank you for shopping with Richard Orozcoalvarez Store.

ORDER PROCESSING

Most orders are processed within 1–2 business days after payment has been successfully received.

Business days are Monday through Friday, excluding applicable public holidays.

Processing times may be extended during sales, promotional events, holidays, or periods of unusually high order volume.

STANDARD DOMESTIC SHIPPING

After processing, standard domestic ground shipping generally takes approximately 1–5 business days.

Estimated delivery timeframe:

Processing Time: 1–2 business days

Shipping Time: 1–5 business days

Estimated Total Delivery Time: 2–7 business days

Delivery times are estimates and are not guaranteed.

EXPEDITED SHIPPING

Where available, expedited shipping options may be displayed during checkout.

Applicable shipping charges and estimated delivery times will be shown before the customer completes the order.

SHIPPING RATES

Available shipping methods and applicable shipping charges will be displayed during checkout.

ORDER TRACKING

When tracking information is available, customers will receive a shipping confirmation containing tracking details.

Please allow some time for the carrier's tracking system to update after your package has been dispatched.

DELIVERY DELAYS

Orders may occasionally be delayed due to:

Carrier disruptions
Severe weather
Public holidays
High shipping volumes
Incorrect or incomplete addresses
Remote delivery destinations
Other circumstances outside our reasonable control

SHIPPING ADDRESS

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you discover an error in your shipping address, please contact us as soon as possible:

Email: mccoweno.bermeyer113@gmail.com

Once fulfillment has started or an order has shipped, we cannot guarantee that the shipping address can be changed.

LOST OR DAMAGED PACKAGES

If your package appears to be lost in transit or arrives damaged, please contact us:

Email: mccoweno.bermeyer113@gmail.com

Please provide your order number, tracking information, and photographs of damaged products or packaging where applicable.

We will review the issue and provide appropriate assistance.

INTERNATIONAL SHIPPING

Where international shipping is available, delivery times may vary depending on destination and customs processing.

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated during checkout.

CONTACT US

Richard Orozcoalvarez Store

Email: mccoweno.bermeyer113@gmail.com

Phone: +1 404-536-2425

Address: 1067 Cherrywood Dr, Baldwin, NY 11510, United States