Last Updated: September 30, 2026
Thank you for shopping with Richard Orozcoalvarez Store.
ORDER PROCESSING
Most orders are processed within 1–2 business days after payment has been successfully received.
Business days are Monday through Friday, excluding applicable public holidays.
Processing times may be extended during sales, promotional events, holidays, or periods of unusually high order volume.
STANDARD DOMESTIC SHIPPING
After processing, standard domestic ground shipping generally takes approximately 1–5 business days.
Estimated delivery timeframe:
Processing Time: 1–2 business days
Shipping Time: 1–5 business days
Estimated Total Delivery Time: 2–7 business days
Delivery times are estimates and are not guaranteed.
EXPEDITED SHIPPING
Where available, expedited shipping options may be displayed during checkout.
Applicable shipping charges and estimated delivery times will be shown before the customer completes the order.
SHIPPING RATES
Available shipping methods and applicable shipping charges will be displayed during checkout.
ORDER TRACKING
When tracking information is available, customers will receive a shipping confirmation containing tracking details.
Please allow some time for the carrier's tracking system to update after your package has been dispatched.
DELIVERY DELAYS
Orders may occasionally be delayed due to:
Carrier disruptions
Severe weather
Public holidays
High shipping volumes
Incorrect or incomplete addresses
Remote delivery destinations
Other circumstances outside our reasonable control
SHIPPING ADDRESS
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you discover an error in your shipping address, please contact us as soon as possible:
Email: mccoweno.bermeyer113@gmail.com
Once fulfillment has started or an order has shipped, we cannot guarantee that the shipping address can be changed.
LOST OR DAMAGED PACKAGES
If your package appears to be lost in transit or arrives damaged, please contact us:
Email: mccoweno.bermeyer113@gmail.com
Please provide your order number, tracking information, and photographs of damaged products or packaging where applicable.
We will review the issue and provide appropriate assistance.
INTERNATIONAL SHIPPING
Where international shipping is available, delivery times may vary depending on destination and customs processing.
International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated during checkout.
CONTACT US
Richard Orozcoalvarez Store
Email: mccoweno.bermeyer113@gmail.com
Phone: +1 404-536-2425
Address: 1067 Cherrywood Dr, Baldwin, NY 11510, United States